The police department has updated its complaint procedures to encourage citizens to provide feedback on interactions with members of the department and to simplify the process in general. A newly designed “
Citizen Comments, Complaints, and Compliments” form has been created along with a redesigned
brochure that explains the process for submitting a complaint. Both forms are now available in Spanish, Hmong, and Russian. Members of the public can obtain the forms online, or as a paper copy at the police station, the Shorewood Library, and at Village Hall. Comments, complaints, and compliments can also be delivered by phone, e-mail, or dropped off at the white mailbox behind Village Hall.