Village of Shorewood Updates on Coronavirus

Summary

The Village of Shorewood created this page to give frequent updates on how the Coronavirus is impacting Village services and operations.  Village staff will update this page once there are new alerts related to the Coronavirus and impacts directly on the Shorewood community.  

For general inquiries related to the Coronavirus, please contact our North Shore Health Department (NSHD) at 414- 371-2980 visit the NSHD website, or the CDC website. Here is the recent and archived public briefings from NSHD. Here is a comprehensive dashboard map on the number of coronavirus cases in Milwaukee County.

Click here to read a letter from all seven North Shore chief elected officials dated on March 14, 2020 in response to the coronavirus and municipal operations.

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Update on Safer at Home Order and Local Public Health Guidelines

On May 13, the Supreme Court of Wisconsin overturned the Statewide "Safer at Home" Order. The full Supreme Court decision can be found at here.

SUBURBAN MUNICIPALITIES ALIGN ON MOVING TO NEXT PHASE OF REOPENING

Businesses and organizations should now follow Phase C of the North Shore Health Department’s Guidelines for a Safe, Phased Reopening (see below).  These Guidelines are similar to those issued by other suburban health departments in Milwaukee County.  The North Shore Health Department’s Guidelines should be used in conjunction with sector specific guidelines by agencies like the Wisconsin Economic Development Corporation (WEDC), the Wisconsin Department of Health Services (DHS), the WI Department of Agriculture, Trade and Consumer Protection (DATCP), the Wisconsin Department of Children and Families (DCF) and others. 

Letter from the NSHD Health Officer on the North Shore Reopening Plan.

Businesses with questions can contact:
Ann Christianson, MPH
nshd@nshealthdept.org
(414) 371-2980


Public Building Closures

Currently Village Hall and the Department of Public Works remain closed to the public.  Email addresses and phone numbers of staff are listed on our website.

Tax Payments

For those residents who elected to pay their property taxes under the installment plan, please be advised that the due date for the second installment remains March 31. These due dates have been established under the terms of Wisconsin State Statutes and we have not received any indication at this time that they are considering any actions to suspend those requirements. 

Fortunately, current statutes do offer a 5-day grace period for the local municipalities to receive payments before any deferred balances become past due and are subject to penalties. So please mail in your payments, or place them in the white drop-off mailbox in the parking lot behind village hall as soon as possible as the Village Hall is closed for in-person payment processing.  The Village is also not aware of any pending actions at this time that would provide for the waiving of any penalties or interest should this installment payment not be made in accordance with the due dates.

For tax bill payments, utility bill payments, citations, parking tickets, and other payments, residents may still either pay online or through the mail.

Utility Bill Payments

The most recent municipal water and sewer bills were due June 22. If customers were previously up-to-date on their utility account but now have outstanding balances and are experiencing a financial hardship due to recent events, the utility can offer a deferred payment agreement to allow customers to pay any outstanding balances over the next six months without incurring any penalties or interest. 

Please contact us at UtilityBilling@villageofshorewood.org to make a request to enter into a deferred payment agreement. Please make sure to provide your name and the property address in your request. If you have any additional questions, please contact Mark Emanuelson, Finance Director, at 414.847.2607.

For tax bill payments, utility bill payments, citations, parking tickets, and other payments, residents may still either pay online or through the mail.

Public Meetings and Events

The Village Board will continue to meet as needed on essential items.  The Village is conducting majority of its business meetings through Zoom.  Community members can review agendas for call in information that will still comply with Wisconsin’s Open Meetings Law.  All Village volunteer committee meetings and events for the foreseeable future will be postponed.  Check the Village’s meeting schedule to see what is postponed or cancelled.

Shorewood School District and St. Robert School Closed

Shorewood School District and St. Robert School are closed for the 2019-2020 academic year (per Governor Tony Evers, in response to the COVID-19 pandemic). For more information on school information, please visit the Shorewood School District and St. Robert School websites.

Parking Restrictions for On-Street and Public Lots

Overnight parking restrictions in the Village of Shorewood are remain in effect at this time. If anyone has questions about overnight parking during this time, please feel free to call 414-847-2610 between the hours of 8:00 a.m. to 4:00 p.m. for more information.

Planning and Development Department 

Operations

While Village Hall is closed to the public, homeowners and contractors may submit building, electrical, plumbing, and HVAC permit applications and fees online or through the mail.  On-site inspections will be limited to the greatest extent possible, with a preference for photos, videos and/or other means of evidence in lieu of on-site visits when practical.  However, on-site inspections are occurring as follows:

Unoccupied Sites

Inspection of unoccupied commercial properties or new housing construction will proceed as requested by contractors and based on Inspector availability. Inspectors will provide 10 minutes advance notice of arrival to the site, so areas to be inspected may be cleared of workers.  It is preferred that the site be cleared of all workers; however, if necessary, up to one contractor may accompany the inspector, but must remain a minimum of six feet from the inspector at all times. Failure to clear the area needing inspection or maintain adequate distance from the inspector will result in a failed inspection, and the inspector will leave the site immediately.

Occupied Sites

Inspection requests for occupied residential and commercial properties will be reviewed on a case-by-case basis and performed based on Inspector availabilty. Priority will be given to projects that impact the immediate usability of currently occupied spaces. Inspectors will provide 10 minutes advance notice of arrival to the property, so the area needing inspection can be cleared of all workers and occupants.  Up to one individual may accompany the inspector for the inspection if necessary, but must remain a minimum of six feet from the inspector at all times.  Children, employees, individuals not accompanying the inspector and pets shall remain in a fully separated space away from the inspector for the duration of the inspection. Failure to clear the area needing inspection or maintain adequate distance from the inspector will result in a failed inspection, and the inspector will leave the site immediately.

More complete details may be found within the COVID-19 Building Inspections Policy.

Temporary Carryout Loading Zones

During a special meeting of the Village Board on Monday, March 23, the Village of Shorewood approved a program that would allow businesses who are allowed to remain open during the COVID-19 pandemic the opportunity to have a temporary carryout loading zone installed near or in front of their businesses throughout the duration of the local emergency. There is no fee involved, and requests will be installed as time permits. 

If your business qualifies, please email Bart Griepentrog, Director of the Planning and Development Department at bgriepentrog@villageofshorewood.org to arrange for the installation.  

*Please note that these temporary carryout loading zones do not allow businesses to violate the terms of their existing liquor licenses. If there are any questions on that, please include them with your request.

Public Works Operations

At this time, refuse and recycling collection and other DPW services will continue subject to compliance with CDC guidelines regarding social distancing, hygiene, etc.  Since the Public Works building is now closed to the public, please call 414-847-2650 if you have any Public Works related questions.  Saturday compactor hours are now available again.

Police Department Operations

Police officers will continue to proceed with their daily work assignments and emergency responses.  Drug drop-offs will not be accepted (secure unwanted drugs in your home).  In the event you require non-emergency police services, you may be asked to be contacted via the phone in order to determine if an officer response is necessary or the call for service can be handled over the phone.  Fingerprinting services are suspended.  In person payments are suspended during this time. You may also place parking citation payments in the drop box located in front of the building.  Click here to access police specific forms.  Though greatly appreciated, we will not be accepting any food donations.

Please feel free to call 414-847-2610 between the hours of 8:00 a.m. to 4:00 p.m. to speak with customer service or 414-351-9900 between the hours of 4:00 p.m. to 8:00 a.m. to contact dispatch.  For emergencies, please continue to dial 9-1-1.

Senior Resource Center Operations

The Village of Shorewood’s Senior Resource Center office has limited hours open at this time.  Community members needing assistance may still contact Senior Resource Center Coordinator Elizabeth Price at 414-847-2727 or via email at eprice@villageofshorewood.org.