Cross-Connection Control Program

A cross-connection is a direct or potential connection between any part of the public water supply system and a source of contamination or pollution. The Wisconsin Department of Natural Resources requires that a municipality periodically inspect every home and business connected to its public water system. 

The purpose of the Village of Shorewood's Cross-Connection Control Program (CCCP), as required by the Administrative Code and defined in Shorewood
Ordinance ยง514-40, is to comply with this regulation and ensure that everyone has safe, clean drinking water. 

Shorewood is utilizing HydroDesigns of New Berlin, WI to assist with the development of its residential CCCP program and to conduct the required commercial inspections and some residential inspections.

glass water
Process
 
Under the program, residential dwelling units in Shorewood are to be inspected a minimum of once every ten years.  Each year, a group of homes in a geographic area will receive a Notice of Inspection letter requesting that an inspection be scheduled.
 
The resident and/or property owner can schedule the inspection online or by calling 1-800-315-4305.

An inspector, either from HydroDesigns or the Shorewood DPW, will perform the inspection which includes a survey of inside/outside hose bibs, the laundry tub, water softener drain, boiler, lawn irrigation, water-powered sump pump and humidifier, if applicable.
 
     
Questions

What is a cross-connection?
A cross-connection is a direct or potential connection between any part of the public water supply system and a source of contamination or pollution.

How long does the inspection take?
The inspection normally takes between 15-30 minutes for a singe family home and from 30 minutes to two hours for commercial or non-residential buildings.

For more information on Shorewood's program,  please see our FAQ sheet and our Residential Water User Cross-Connection Hazards brochure.

Other helpful links:
  
Environmental Protection Agency (EPA)
   
Cross Connection Control/Backflow Prevention (HydroDesigns)
  
50 Cross-Connection Questions, Answers & Illustrations