Water Utility

Featured Water Works Items

  
  • Fix a Leak Week! March 19 -25, 2018
    The average household's leaks can account for more than 10,000 gallons of water wasted every year and ten percent of homes have leaks that waste 90 gallons or more per day. Common types of leaks found in the home are worn toilet flappers, dripping faucets, and other leaking valves. These types of leaks are often easy to fix, requiring only a few tools and hardware that can pay for themselves in water savings. Fixing easily corrected household water leaks can save homeowners about 10 percent on their water bills. Click here for more information.
  • Safe Drinking Water Report (PDF) - The U.S. Environmental Protection Agency requires drinking water utilities to provide an annual Consumer Confidence Report (CCR) to help consumers understand the source of their drinking water.  The most recent report (2016) is attached. Detailed water quality information is also available at the Milwaukee Water Works website.
  • Wilson Drive valve replacement work begins week of March 26.  Distribution system valves on Wilson Drive will be replaced prior to the start of road construction.  This work will require a number of water shut-offs.  Impacted residents will receive advance notification.
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Lead and Drinking Water



Lead is NOT found in our source water, Lake Michigan, and it is NOT found in our treated drinking water.



Shorewood's water is supplied by Milwaukee Water Works which treats the water with a compound that forms a protective coating inside pipes to control lead dissolving into the water.

Structures built prior to 1951, including most of Shorewood's homes, likely have lead water service lines.  When these lines stand unused for several hours, lead can leach from these lines into the water. For additional information on this topic, please see our Lead Service Replacement program page.

Some lead services will be replaced in 2016 as a part of this year's Road Reconstruction and North East Combined Sewer Relay projects.  For construction area maps and project information, please click the respective links.

Utility billing please call 414-847-2601.  Utility service please call 414-847-2650

Utility Maintenance
Water Utility personnel maintain the water distribution system and all of its connecting parts including meters, valves, hydrants, and laterals from the main to the curb stop. 

Annual maintenance activities performed by Utility personnel include:
  • Closing and reopening all valves in the system to insure that they are in good working order
  • Flushing all hydrants to maintain them in good working order and to clear any stagnant water from the system
  • Meter testing and replacement to maintain the meters and insure their accuracy for proper billing
  • Performance of a leak detection survey to find and repair any small leaks that cause a loss of water
  • Repair and add valves to the system as needed
The Utility staff also performs emergency work including the repair of main breaks, broken valves, and leaking hydrants. Capital construction programs are scheduled (to the extent practical) to coincide with a major road reconstruction projects.
The Shorewood Water Works is a self-financing enterprise owned by the Village of Shorewood and regulated by the Public Service Commission of Wisconsin, the EPA, and the Wisconsin Department of Natural Resources. Shorewood purchases water from the City of Milwaukee Water Works. Shorewood owns and maintains the water distribution system within its municipal boundaries.